saldobetPrivacy Policy
You can access saldobet from any device—Android phone, iOS browser, or desktop—and our privacy practices remain consistent across all platforms. This page describes what we collect when you use saldobet and how we keep that data protected.
We operate saldobet as a sportsbook and gaming platform serving users in supported jurisdictions. When you register, deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, or e-wallet, or place a bet on Liga 1 or Piala AFF, you share information with us. We treat that information carefully and use it only for account management, fraud prevention, regulatory compliance, and service improvement.
This policy sets out our commitments: what data we hold, how long we keep it, who has access to it, and what rights you have over it. If you have questions after reading, our support team can be reached through in-app help or email.
What we collect on saldobet
When you create a saldobet account, we collect your email address, phone number, name, and date of birth. During identity verification—a requirement for all users—you upload a government-issued ID and proof of address. We retain these documents for compliance purposes and to prevent fraud.
When you deposit funds, we collect transaction details: the payment method you used (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet), the amount, and timestamp. We also log your activity on saldobet: which matches you view in Liga 1 or Piala AFF, which bets you place, your account balance, and settlement history. This activity data helps us detect unusual patterns and comply with regulations.
How we use your data
We use your data to operate saldobet. Your email and password authenticate your account. Your payment information processes deposits and withdrawals. Your personal details verify your identity and comply with know-your-customer (KYC) requirements in supported jurisdictions.
We analyze account activity to detect fraud, money laundering, and other violations of our terms. If we notice suspicious patterns—for example, repeated deposits followed by immediate withdrawals, or account access from unusual locations—we may pause transactions and contact you for clarification.
We may also contact you by email or phone for account support, to notify you of service changes, or to follow up on a withdrawal request. We do not use your data for marketing emails or third-party promotions unless you explicitly consent.
Third parties and data sharing
We do not sell your personal data to third parties. We do share information with payment processors—mobile banking, local payment, online payment, e-wallet, mobile banking, and your bank—to settle deposits and withdrawals. These processors handle your payment details according to their own privacy policies.
We may disclose your data to law enforcement or regulatory bodies if required by law. For example, if authorities in Jakarta, Surabaya, Bandung, or Medan request account information as part of an investigation, we comply. We also share data with our fraud-prevention vendors and our hosting provider, which may maintain servers outside your jurisdiction.
When we work with third parties—such as customer support platforms or data analytics vendors—we ensure they agree to keep your data confidential and use it only for the purposes we specify.
Cookies and tracking
We use cookies to remember your login preferences and to track your activity on saldobet. Cookies help us understand which games you visit, how long you play, and which tournaments (Liga 1, Piala Indonesia, Piala AFF, Champions League) you follow. This helps us improve our service.
You can disable cookies in your browser settings, though doing so may limit saldobet's functionality. We do not use third-party tracking pixels or advertisers' cookies on our platform.
Your rights and data access
You have the right to request a copy of all personal data we hold about you. You can also request corrections if your data is inaccurate or ask us to delete your account and associated records. To exercise these rights, contact our support team with your request.
We will respond to data-access requests within our standard processing window. If you request account deletion, we will remove your personal details but may retain anonymized transaction records for regulatory and fraud-prevention purposes.
You can update your account settings—email, phone number, password, two-factor authentication preferences—at any time through your saldobet dashboard. If you reset your password, we send a confirmation email to your registered address.
Data retention and security
We retain your account data for as long as your saldobet account is active, plus a retention period for regulatory compliance. Identity documents and transaction records are stored securely using encryption. Our servers are protected by firewalls and access controls. We audit our systems regularly to identify and patch vulnerabilities.
We encrypt all communication between your device and saldobet using SSL protocol. Your password is hashed and never stored in plain text. If you enable two-factor authentication, we add an extra layer of security to your login process.
Policy updates and contact
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. If we make material changes, we will notify you by email or through in-app notice. Continued use of saldobet after such changes constitutes your acceptance of the updated policy.
If you have questions about how we handle your data, wish to request access to your information, or want to exercise your rights under this policy, contact our support team through in-app help or email. We will respond to all data-related requests within our standard processing window.
Our services are available only where local law permits. Your use of saldobet and this policy are subject to applicable regulations in your jurisdiction. We undertake to comply with all relevant data protection and privacy laws in the regions we serve.